How Do I Claim a Reward?

Use the instructions shown with the reward in your account. The action can vary by reward.

Claim a Reward Shown in Your Account

  1. 1

    Open Rewards

    Review the pending balance and history shown on your account.

  2. 2

    Select the displayed reward

    Open the reward or claim notice that you want to review.

  3. 3

    Follow its current action

    Complete the exact action shown on the screen. Do not rely on an old notification or instructions from another account.

  4. 4

    Confirm the result

    Check that the reward appears in your history or spendable balance.

  5. 5

    Contact support if it fails

    Send a screenshot of the displayed reward, the action you took, and the time of the attempt.

FAQ

Is there one claim button for every reward?

Not necessarily. Follow the current instructions shown with your reward.

Do I need to make a specific payment?

Use only the action displayed for your reward.

What if the reward disappears?

Check your reward history, then contact support with a screenshot or notification and the approximate time.