How Do I Verify My Peanut Account?

Upload a photo of your passport or national ID card plus a selfie — most users are verified automatically in under 2 minutes. No local ID required. Verification unlocks bank deposits, bank withdrawals, QR payments, and cash ATM withdrawals in the app. This page walks you through each step and covers what to do if something goes wrong.

What Requires Verification (and What Does Not)

Not everything in the app requires verification. Here is a breakdown:

No verification needed:

  • Browsing the app and viewing exchange rates
  • Depositing or withdrawing digital dollars to and from external wallets

Verification required:

  • Bank deposits (SEPA, ACH, wire)
  • Bank withdrawals
  • QR payments (Mercado Pago in Argentina, Pix in Brazil)
  • Cash ATM withdrawals

Accepted Documents

DocumentAccepted?Notes
PassportYesAny nationality
National ID cardYesAny nationality
Driver's licenseUS onlyNot accepted outside the United States

No local ID is required anywhere. You do not need a DNI in Argentina, a CPF in Brazil, an SSN in the United States, or any other country-specific identification. A passport or national ID from any country is sufficient.

Verify Your Account

  1. 1

    Open the app and tap Verify

    You will see this prompt when you try to use a feature that requires verification, such as a bank deposit or QR payment.

  2. 2

    Choose your document type

    Select either passport or national ID card. Driver's licenses are accepted for US users only. Make sure your document is not expired.

  3. 3

    Take a photo of your document

    Hold the document flat on a solid background with good lighting. Make sure all four corners are visible and text is readable. Avoid glare and shadows.

  4. 4

    Take a selfie

    The app will ask you to take a photo of your face. Follow the on-screen prompts, which may include turning your head slowly. This matches your face to your document photo.

  5. 5

    Submit and wait

    Most verifications complete automatically within seconds. You will see a confirmation screen when verification succeeds.

  6. 6

    Start using the app

    Once verified, you have full access to bank deposits, bank withdrawals, QR payments (Mercado Pago in Argentina, Pix in Brazil), and cash ATM withdrawals for your region.

You can also use core features without any verification at all — browsing the app, viewing exchange rates, and depositing or withdrawing digital dollars to and from external wallets all work without completing verification.

If Verification Fails

Your submission may be flagged for manual review. Here are the most common reasons for failure:

  • Blurry photo — retake the photo in better lighting on a flat surface. You can retry immediately.
  • Expired document — use a valid, non-expired passport or national ID.
  • Name mismatch — the name on your document must match the name on your Peanut account.
  • Unsupported document type — only passports, national ID cards, and US driver's licenses are accepted.
  • Under 18 — you must be 18 or older to use the app.

If your submission goes to manual review, it typically takes 1 to 3 business days, sometimes longer. You will be notified in the app once a decision is made. If rejected, you can retry with a different or better-quality document.

Info

Verification is handled by a certified third-party provider (SOC 2 Type 2, GDPR-compliant, ISO 27001). Your identity documents are stored by this provider, not by Peanut. Peanut only receives a yes-or-no verification result. Your documents are never visible to the Peanut team.

Tip

Use a well-lit environment with no shadows across your document. Place the document on a dark, flat surface for contrast. Make sure all text and your photo on the document are clearly visible. Remove glasses for the selfie if possible. Ensure the name on your account matches the name on your document exactly.

FAQ

Chat with Support