How Are My Funds Protected?

Your money is held in your own account — not by Peanut. Only you can move your funds, using your device's biometric authentication (fingerprint or face). Peanut never has access to your keys or your money. Even if Peanut's servers go down, your funds remain accessible.

How It Works

Your Peanut account is backed by a personal smart account on the Arbitrum network. Your private key is generated from your device's biometric (fingerprint or face), sealed in your device's Secure Enclave, and never sent to Peanut's servers. Every transaction requires your biometric authentication — no one can move your funds without your physical device and your fingerprint or face.

What Peanut Cannot Do

  • Cannot access your funds — your money is in your own account, not Peanut's
  • Cannot freeze your account — there is no mechanism for Peanut to block your access
  • Cannot reverse transactions — completed transactions are final
  • Cannot see your identity documents — verification is handled by a certified third-party provider; Peanut only receives a yes-or-no result

If you use the Peanut Card, one nuance applies to the slice of your balance that backs the card — see the next section.

If You Use the Peanut Card

The Peanut Card is in closed beta, rolling out gradually through a waitlist. Check if you're eligible to skip the waitlist at peanut.me/shhhhh.

The card adds one nuance to the custody model above. Your balance lives in your own passkey-controlled smart account on the Arbitrum network, and Peanut never holds your money. To make card payments instant, only up to your card limit is parked in a dedicated collateral contract managed by our card issuer; everything above the limit never leaves your account. The collateral account has two keys — yours and the card issuer's — and money leaves it in exactly two ways: paying for a purchase you made with your card, or going back to your wallet, which needs your passkey signature plus the issuer's co-signature. The issuer cannot send your money anywhere else. Everything else on this page applies unchanged to the rest of your balance. See The Peanut Card for how the card works.

What Happens If Peanut Goes Down

Your funds are safe. Your account exists independently on the Arbitrum network. If Peanut's app becomes unavailable, you can access your funds directly using any compatible wallet application — you are not locked in.

Authentication

Peanut uses passkey authentication — no passwords, no traditional two-factor authentication. Your passkey is:

  • Generated from your device's biometric (fingerprint or face)
  • Sealed in your device's Secure Enclave — never exported, never touches Peanut's servers
  • Synced across devices via iCloud Keychain (Apple) or Google Password Manager (Android)

Every transaction requires a fresh biometric verification. Someone would need physical access to your device and your fingerprint or face to authorize any action.

Identity Verification

Verification is handled by a certified third-party provider (SOC 2 Type 2, GDPR-compliant, ISO 27001). Your identity documents are stored by this provider, not by Peanut. Peanut only receives the result of your verification — approved or rejected.

Data Protection

  • Limited sharing — your data is only shared with the third-party providers needed to run the service, never sold and never shared beyond what's required to operate
  • Encryption — passkey uses NIST P-256 Elliptic Curve cryptography

FAQ

Are my funds insured?+

Your funds are held in your own account, not pooled by Peanut. Because Peanut does not hold your money, traditional deposit insurance does not apply. However, your funds are protected by the security model described above — only you can move them.

Can someone steal my funds if they have my phone?+

They would also need to pass your biometric authentication (fingerprint or face scan). Without your biometric, the passkey cannot be used. If your phone is stolen, contact support immediately.

What if I lose my passkey?+

Your passkey syncs across devices via iCloud Keychain (Apple) or Google Password Manager (Android) — if you lose a device, restore access by signing in on a new device with the same Apple or Google account. If the passkey did not sync and you no longer have the original device, your wallet cannot be recovered: there is no server-side recovery, and support cannot restore access. This is how self-custody works. See account recovery for what to try.

Can Peanut reverse a transaction I made by mistake?+

No. Completed transactions are final and cannot be reversed by Peanut. If you sent funds via a Peanut Link that has not been claimed yet, you can reclaim them. For other issues, contact support.

Does Peanut comply with regulations?+

Peanut's fiat operations are handled by licensed financial partners who comply with local regulations, including sanctions screening. Peanut itself is developed by Squirrel Labs Ltd, based in London.